Return & Replacement Policy

Return Policy

If you want to return a product, you can submit a Return Request Form through MJ CHEEZAIN.

You can request a return within 7 days of receiving your order. After 7 days, the product will no longer be eligible for return.

Your request will be reviewed by both the Vendor and MJ CHEEZAIN Admin. The Vendor may provide their comments, but the final decision will be made by MJ CHEEZAIN Admin after reviewing both sides.

• If the Vendor sent a wrong, incorrect, or different product, the Vendor will be responsible for the return courier charges.
• If you want to return a product by your own choice, you can request a return if it meets our return conditions, but you will pay the full return courier charges.
• Some products cannot be returned once they have been opened or unsealed. These products will be clearly mentioned as Non-Returnable on the product page.
• If your return request is rejected, the product will not be returned and no refund will be issued.
• If your return is approved, the product will be returned to the Vendor.

Please check the product's return conditions before opening or using it.

Replacement Policy

If you want to replace a product, you can submit a Replacement Request through MJ CHEEZAIN.

• You can request a replacement within 7 days of receiving your order. After 7 days, replacement will not be available.
• Replacement is available only from the same store where you originally purchased the product.
• You can choose another product from the same store at the same price or a higher price than your original product.
• If you choose a higher-priced product, you will pay the additional price difference.
• No refund will be provided under the replacement option.
• If the replacement is needed because the Vendor sent a wrong, incorrect, or different product, the Vendor will pay the replacement courier charges.
• If you want a replacement by your own choice, you will pay the full replacement courier charges.
• Products that are opened, unsealed, activated, or used may not be eligible for replacement, according to the product's return conditions.

All replacement requests will be reviewed by the Return Manager, who will make the final decision.